Solved: I can’t use video backgrounds in zoom – Zoom Community – Double-Check That You Have The Feature Turned On

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Why wont zoom let me add a virtual background – why wont zoom let me add a virtual background:

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Also, try again. I also recommend you to go through this link which Bort had already given. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Showing results for.

Search instead for. Did you mean:. Zoom Products Meetings I can’t use video backgrounds in zoom. I can’t use video backgrounds in zoom. Go to solution. Ansel Listener. Ohkawa Participant. Amisha Listener. In response to Ansel. All forum topics Previous Topic Next Topic.

UnstopableWasTa Observer. In response to Ohkawa. What about intel Celeron? In response to Amisha. What is your version of zoom? Hey is there a Remedy or a way for me to fix the issue? It’s best to have a solid color backdrop, preferably green, and to not wear clothing that’s the same color as the background. Your background image will work best with an aspect ratio of and minimum resolution of by pixels.

If you’re uploading a MP4 or MOV video, it’ll need to have a minimum resolution of pixels and a maximum resolution of pixels. First things first, you’ll want to make sure your PC or Mac system is running an up-to-date version of the Zoom Desktop Client 4. You only need version 3.

Will you be able to attend 2 or more meetings at the same time? What if your computer doesn’t have a microphone and a camera or what if both are defective, will you be able to join a meeting? Can you watch and listen to the meeting conversation if you join a meeting without these components?

Can you send Zoom meeting invitation on Whatsapp? Or does it require to be sent via email? Zoom Inc.

 
 

Why Can’t I Get Zoom Backgrounds? Here’s What You Should Check

 

Hi, MissyZepeda! Thanks for reaching out to Microsoft Community and posting your concerns. We are sorry to learn you encounter issues using a Virtual Background in the Zoom app on your Surface Laptop 3. Thanks for taking the time to let us know about this and allowing us to help you out. We understand it is important that you’d be able to use this feature.

From what I can find online, this is what I found on the Bing search for your concern and it directs us to the Zoom Support article on the requirements, video tutorial, troubleshooting, and more. If ever you still encounter issues, kindly reach out to Zoom Technical Support for further assistance. We hope this helps you out. Was this reply helpful?

Yes No. Sorry this didn’t help. Some Surface devices do not have sufficient spec to implement zoom back grounds. For example SP3 is 4th gen generation intel core, so would be OK if you have the i7, but not the i5 or m3. I have the Surface Pro 5 iU 7th Generation. The virtual background does not work like my wife’s Surface Pro 7 and the “green screen” does not work.

The picture shows up behind me but my glasses end up blue and my brown beard ends up multi-colored. Very psychedelic.

It’s very frustrating to use Zoom and not be able to use the virtual background feature, because the SurfacePro4 is missing something, or is outdated somehow. I can’t un-check the green screen option in Zoom, says my system doesn’t meet minimum requirements. Can I download something to upgrade the SurfacePro so things like Zoom’s virtual background actually function?

I have tried to get help from Zoom today – but no help is provided, we get only references to technical instructions but nothing special related to the Surface laptop. I have tried to get help from Zoom, but they do not provide help, only refer to technical instructions, but nothing related to the particular problem with the Surface pro. Many of my colleagues using other devices do not have the problem with the virtual background.

Can you provide a specific advice, or shall we start a zoommeeting to see how to solve it? Perhaps a setting needs to change? Choose where you want to search below Search Search the Community. When I try to use a virtual background on zoom it tells me a solid color background is required. Why can’t i use a virtual background? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit.

Previous Next. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. The Surface Laptop 3 has 10th gen processor, so it should easily be OK.

Did you get it working? The 2nd line under “System” shows the processor. Write down the codes shows after “Core TM ” and then Google them to find the Intel web page that shows the details. Click on that Intel page, and you will find out what gen is your processor, and further down the page the on-chip video if any is listed. In reply to JohnBriginshaw’s post on April 24, As a history teacher I would like to teach “on-location” and this is frustrating.

I have the same issue. I use the Surface Pro 5 – iU 7th Generation. When I use Zoom’s virtual background, my face blends into the background. Does anyone know how to fix this? Dear Microsoft Agent dear Janette , I have tried to get help from Zoom today – but no help is provided, we get only references to technical instructions but nothing special related to the Surface laptop. It seems as if the problem is with the Surface, perhaps a setting should be changed?

Kind regards, Marjan. Dear Janette, I have tried to get help from Zoom, but they do not provide help, only refer to technical instructions, but nothing related to the particular problem with the Surface pro. But I have with the Surface laptop. Will buying a separate usb web camera accessory solve the problem or is the problem caused by the video software in SP that will not be bypassed by buying a separate web cam?

Or is the intel processor the limiting factor? This site in other languages x.

 

– Zoom Inc. Zoom Video Conferencing – Your device does not support virtual background?

 

Explore products and tools for seamless collaboration across office and home working spaces. Discover hybrid solutions. Discover new ways to use Zoom solutions to power your modern workforce. Network with other Zoom users, and share your own product and industry insights. Get documentation on deploying, managing, and using wpnt Zoom platform. What’s New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. When you click the Add Image button on the Virtual Background Settings screen, the zook error message appears: “I can’t upload images or videos because of restrictions set by my administrator.

Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom why wont zoom let me add a virtual background – why wont zoom let me add a virtual background: up to date to access the latest features.

Download Center. Zoom Ley Backgrounds Download hi-res ownt and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results virttual. Search instead for. Did you mean:. Zoom Products Meetings Unable to add virtual background. Unable to add virtual background. All forum topics Previous Topic Next Topic.

Ohkawa Participant. Please refer to the attached document for the setting location. Preview file. Post Reply. Related Content.