Can i add users to my zoom pro account –

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Can i add users to my zoom pro account –

 

A: Basic: A Basic user is user without a paid license. While a Basic user can host meetings with up to participants, if 3 or more participants join, the meeting will time out after 40 minutes. They cannot utilize user and account add-ons such as large meeting, webinar, or conference room connector. Licensed: A Licensed formerly known as Pro user is a paid account user who can host unlimited meetings on the public cloud.

By default, they can host meetings with up to participants and large meeting licenses are available for additional capacity. How do I change my cost center? Q: How do I cancel my subscription? A: There are two ways to cancel your subscription. You can downgrade your account from Licensed to Basic, or you can deactivate your account. Q: Are service accounts available?

A: The use of service accounts are considered on a case-by-case basis. Q: Can my team share a Zoom account? We suggest testing out the Join Before Host or Alternative Host features to allow participants to join without you! Q: Is there a minimum or maximum on how many accounts we can get?

A: Anyone, enterprise-wide, with a valid cost center should be eligible for a Licensed Zoom account! Students will automatically obtain a Licensed Zoom account upon logging in for the first time.

Users, however, have no administrative privileges. Q: What audio options do I have through Zoom? A: Please see Audio Options. Q: Unable to dial into the toll-based Conference lines or getting a busy signal? If you need to dial-in to a meeting and receive a busy signal, please try an alternative dial-in number. Included below is a list of US toll-based dial-in numbers that you can select from:. You must have a Licensed account to request this add-on.

Q: Do all meeting participants need to have Premium Audio to access the toll-free numbers? A: No, only the host needs Premium Audio. Q: Does Premium Audio need to be enabled for every meeting I host? A: No, Premium Audio can be configured to be included on a meeting-by-meeting basis. It can also be configured to be included for all future meetings. For more details, refer to the Premium Audio Settings page. Zoom has replaced Adobe Connect. Q: How do I dial toll free? This feature can be added at additional cost through the IT Service Catalog.

A: No, there is no associated cost. Where is their record? Q: How do I install the desktop client? A: See our desktop client setup guide. Q: Where can I find Johns Hopkins virtual backgrounds? A: Under the U. A: No. This is prohibited without written consent from the patient. Q: Does enabling Join Before Host allow meeting participants to start without the host actually being present? A: Meeting participants will be able to talk, but the host is required for many meeting controls, such as screen-sharing and recording.

See Join Before Host for more details. Q: Can I host concurrent meetings? A: Licensed users can host two meetings at the same time. Both meetings must be started by the original host. Q: What is an Alternative Host? This will allow the other user to start and host the meeting in your stead.

Q: What is the Scheduling Privilege? This will allow the other user to schedule meetings on your behalf. Q: Are there any recommended best practices when hosting a meeting? A: See below for before and during meeting best practices. Q: Do I need a Licensed account to join meetings? A: Joining a meeting is free with Zoom.

Q: Do users joining a meeting need to download the Zoom client? A: While we recommend using the desktop client for the best in-meeting experience, it is not required to join a meeting as you can join directly from a browser.

Q: Is Live Transcription free? At this time, Live Transcription is not available for Breakout Rooms. However, they will need to sign out of the Zoom desktop client and sign in again before they will be able to schedule for you there.

If scheduling privilege cannot be assigned because the user is not on your account or is not a Pro user, you will receive an error message. Note : When you schedule for another user using a third-party plugin, add-in, or add-on, the meeting will be schedule for yourself.

As a result, the meeting will appear in the third-party platform but not in the Zoom web portal, desktop client, or mobile app. After scheduling the meeting in the third-party platform, follow these steps to change the user that the meeting was scheduled for:. The user given scheduling privilege will need to logout of the Zoom client and login again for the scheduling privilege option to appear.

Search Articles. How to give someone Scheduling privileges on your Zoom Account Tags zoom lecture business-continuity meetings zoom-scheduler zoom-meeting zoom-lecture. Scheduling privilege is designed for a user or an executive admin to: You can assign or delegate a user or multiple users in your account to schedule meetings on your behalf. You can also schedule meetings on behalf of a user or multiple users that has assigned you scheduling privilege.

You and the assigned scheduler must be assigned as Licensed. Users with Scheduling Privilege on your account will be able to manage and act as an alternative host for all meetings. This article covers: Setting scheduling privilege Scheduling for another user third-party plugins Scheduling for another user Zoom Prerequisites Both users must have a Licensed or On-Prem and be on the same account For a webinar, both users must have the webinar add-on Setting scheduling privilege Sign in to the Zoom web portal.

Click Settings. Enter one or more email addresses in the window, separated with a comma. Click Assign. After scheduling the meeting in the third-party platform, follow these steps to change the user that the meeting was scheduled for: Sign in to the Zoom web portal.

In the navigation menu, click Meetings. Click the meeting that you scheduled in the third-party platform. In the Schedule For drop-down menu, select the user that assigned you scheduling privileges. The meeting will appear for the user when they sign in to the Zoom web portal, desktop client, or mobile app.